Privacy Policy

Last Updated: June 5, 2026

1. Introduction

ContexSure Networks, Inc. (ContexSure Networks, we, us, or our) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.contexsure.com (the Website), communicate with us, or use any of our services (collectively, the Services).

This Privacy Policy is developed and maintained by ContexSure Networks, the legal entity responsible for data processing activities described herein. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Services immediately.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you voluntarily provide when you interact with our Services, including but not limited to:

• Contact Information: Your name, email address, phone number, company name, and job title when you fill out our contact form, request a consultation, or communicate with us via email or phone.
• Business Information: Details about your organization, project requirements, technical infrastructure, and business objectives that you share during consultations or service engagements.
• Account Information: If we provide you with access to a client portal or support system, we may collect login credentials, preferences, and activity logs.
• Communication Records: Copies of correspondence when you contact us, including email exchanges, phone call notes, and support ticket details.

2.2 Information Collected Automatically

When you visit our Website, certain information is automatically collected through standard web technologies, including:

• Log Data: Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages visited, time and date of visit, and time spent on pages.
• Device Information: Device type, screen resolution, language preferences, and other device-level identifiers.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You may control cookie settings through your browser preferences.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including business partners, analytics providers, and publicly available databases. We combine this information with data we collect directly to improve the accuracy and completeness of our records.

3. How We Use Your Information

We use the information we collect for the following business and commercial purposes:

• Service Delivery: To provide, operate, and maintain our Services, including responding to inquiries, delivering consulting engagements, and offering technical support.
• Communication: To communicate with you about your projects, send service-related notifications, provide technical updates, and respond to your questions and requests.
• Business Development: To send you information about our services, industry insights, and relevant updates that may be of interest to your organization. You may opt out of marketing communications at any time.
• Website Improvement: To analyze usage patterns, monitor the performance of our Website, identify areas for improvement, and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes; to respond to lawful requests from public authorities; and to enforce our terms and policies.
• Security: To detect, prevent, and respond to fraud, unauthorized access, security incidents, and other potentially harmful or illegal activities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, including website hosting, email delivery, analytics, customer relationship management, and IT infrastructure management. These providers are contractually bound to protect your data and use it solely for the purposes we specify.
• Business Partners: With your consent, we may share information with technology partners and subcontractors who contribute to the delivery of our services for your project.
• Legal Obligations: If required by law, regulation, subpoena, court order, or governmental request, we may disclose information as necessary to comply with such legal obligations.
• Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or similar corporate transaction, your information may be transferred as part of the transaction, subject to standard confidentiality arrangements.
• Protection of Rights: When we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our clients, employees, or the public.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance functionality and analyze performance. The types of cookies we may use include:

• Essential Cookies: Necessary for the basic operation of the Website, such as maintaining session state and enabling secure navigation.
• Analytics Cookies: Help us understand how visitors interact with the Website by collecting aggregated, anonymous usage statistics.
• Functional Cookies: Remember your preferences and choices to provide a more personalized browsing experience.

Most web browsers allow you to manage cookie preferences through their settings. You may choose to block or delete cookies; however, doing so may affect the functionality and performance of our Website. For detailed guidance on managing cookies, consult your browser's help documentation.

6. Data Security

We implement and maintain commercially reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to:

• Encryption of data in transit using industry-standard TLS protocols
• Secure server infrastructure with access controls and authentication mechanisms
• Regular security assessments, vulnerability scanning, and penetration testing
• Employee training on data protection and confidentiality obligations
• Incident response procedures to address potential data breaches promptly

While we strive to protect your information using commercially accepted means, no method of electronic storage or transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data, and you provide information at your own risk.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• The duration of our ongoing business relationship with you
• Legal obligations to retain data for specific periods under applicable laws
• The necessity of records for potential litigation or regulatory proceedings
• The nature and sensitivity of the information in question

Upon expiration of the applicable retention period, we will securely delete, anonymize, or destroy your personal information in accordance with our data disposal procedures.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include:

• Access: The right to request confirmation of whether we process your personal information and to obtain a copy of such data.
• Correction: The right to request that we correct or update inaccurate or incomplete personal information we hold about you.
• Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
• Restriction: The right to request that we limit the processing of your personal information under certain circumstances.
• Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing of your personal information for direct marketing or other legitimate business purposes.
• Opt-Out: The right to opt out of the sale or sharing of your personal information, where applicable under state privacy laws.

To exercise any of these rights, please contact us using the information provided in Section 12 of this Privacy Policy. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before processing your request.

9. Children's Privacy

Our Services are designed and intended for business professionals and enterprises. We do not knowingly collect, solicit, or maintain personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take prompt steps to delete such data from our systems. If you believe a minor has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Website may contain links to third-party websites, applications, or services that are not owned or controlled by ContexSure Networks, Inc. This Privacy Policy applies solely to information collected by us. We are not responsible for the privacy practices, content, or security of any third-party sites. We encourage you to review the privacy policies of every website you visit before providing any personal information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the Last Updated date at the top of this page and, where appropriate, provide additional notice such as a prominent notification on our Website or via email. Your continued use of our Services following the posting of revisions constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically for the latest information on our privacy practices.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the following channels:

ContexSure Networks, Inc.
Attention: Privacy Office
25 Jasmine Dr
Worcester, MA 01605-4002
United States

Email: contact@contexsure.com
Phone: +1 (850) 695-6535

We take all privacy-related inquiries seriously and will endeavor to respond promptly, and in any event within the time period required by applicable law.

13. Jurisdiction-Specific Disclosures

13.1 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, the right to request deletion of your personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. To exercise your California privacy rights, please contact us using the information in Section 12.

13.2 European Economic Area and United Kingdom

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal information based on one or more of the following lawful grounds: your consent, the performance of a contract, compliance with a legal obligation, or our legitimate business interests. You have the right to lodge a complaint with your local data protection supervisory authority if you believe your data protection rights have been violated.

13.3 Data Transfers

ContexSure Networks, Inc. is headquartered in the United States. Your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. When we transfer personal data across borders, we implement appropriate safeguards in accordance with applicable data protection laws to ensure an adequate level of protection.