Last Updated: June 5, 2026
These Terms of Service (Terms) constitute a legally binding agreement between you (the Client, you, or your) and ContexSure Networks, Inc., a corporation organized under the laws of the United States with its principal place of business at 25 Jasmine Dr, Worcester, MA 01605-4002 (ContexSure Networks, we, us, or our).
By accessing or using our website at www.contexsure.com (the Website), engaging our professional services, or otherwise interacting with us in a business capacity, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any provision of these Terms, you must immediately cease use of our Website and Services.
These Terms apply to all visitors, users, clients, and others who access or use our Services. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these Terms.
For purposes of these Terms, the following definitions apply:
Our Services are provided pursuant to individual Statements of Work or service agreements executed by both parties. Each SOW shall specify the scope of work, deliverables, schedule, fees, payment terms, and any other material terms specific to that engagement. In the event of a conflict between these Terms and a duly executed SOW, the SOW shall control with respect to the specific engagement it governs.
ContexSure Networks agrees to perform all Services in a professional and workmanlike manner, consistent with generally accepted industry standards and practices. We warrant that our personnel possess the necessary qualifications, skills, and experience to perform the Services described in each SOW.
Client agrees to: (a) provide timely access to facilities, systems, personnel, and information reasonably required for us to perform the Services; (b) designate a point of contact with authority to make decisions on behalf of Client; (c) review and respond to deliverables and requests for feedback within agreed timeframes; and (d) ensure that any materials, data, or access provided to us does not infringe upon the rights of any third party.
Either party may propose changes to the scope of Services described in an SOW. No change shall be effective until both parties agree in writing to a change order specifying the modification, its impact on fees and schedule, and any other affected terms. We reserve the right to adjust our fees or decline work that falls outside the original scope.
All content on the Website, including text, graphics, logos, icons, images, software, and design elements, is the exclusive property of ContexSure Networks, Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. The ContexSure Networks name, logo, and related marks are trademarks of ContexSure Networks, Inc. You may not use, reproduce, or display our trademarks without our prior written consent.
Unless otherwise specified in an applicable SOW, ContexSure Networks retains ownership of all pre-existing intellectual property, methodologies, tools, frameworks, and know-how used in the performance of Services. Upon full payment of all fees due under an SOW, Client receives a perpetual, non-exclusive, non-transferable license to use the deliverables created specifically for Client under that SOW for Client's internal business purposes.
Client retains all ownership rights in any materials, data, systems, or intellectual property provided to us in connection with the Services. Client grants ContexSure Networks a limited, non-exclusive license to use Client Materials solely as necessary to perform the Services.
Each party agrees to: (a) protect the other party's Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar nature, but in no event less than reasonable care; (b) use Confidential Information only for the purposes of performing obligations or exercising rights under these Terms and any applicable SOW; and (c) not disclose Confidential Information to any third party except to employees, contractors, and agents who have a need to know and are bound by confidentiality obligations at least as protective as those in this section.
The obligation of confidentiality does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was rightfully known to the receiving party prior to disclosure; (c) is rightfully obtained from a third party without restriction; or (d) is independently developed without use of the disclosing party's Confidential Information.
If a party is required by law, regulation, or court order to disclose Confidential Information, it shall, to the extent legally permissible, provide prompt notice to the other party to allow an opportunity to seek a protective order or other appropriate remedy.
Fees for Services shall be set forth in each applicable SOW. Unless otherwise specified, invoices are payable net thirty (30) days from the invoice date. Late payments shall accrue interest at the rate of one and one-half percent (1.5%) per month, or the highest rate permitted by applicable law, whichever is lower. Client shall be responsible for all applicable sales, use, value-added, and similar taxes, except taxes based on our net income. We reserve the right to suspend or terminate Services if payment is not received within the agreed timeframe, provided we have given Client at least ten (10) business days prior written notice of such suspension.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONTEXSURE NETWORKS, INC., ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT TO CONTEXSURE NETWORKS UNDER THE APPLICABLE SOW DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS SHALL NOT APPLY TO LIABILITY ARISING FROM OUR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR FRAUD, OR TO THE EXTENT PROHIBITED BY APPLICABLE LAW.
THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CONTEXSURE NETWORKS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
WITH RESPECT TO PROFESSIONAL SERVICES, OUR SOLE WARRANTY IS THAT SERVICES WILL BE PERFORMED IN A PROFESSIONAL AND WORKMANLIKE MANNER. ANY CLAIM FOR BREACH OF THIS WARRANTY MUST BE MADE IN WRITING WITHIN THIRTY (30) DAYS OF THE COMPLETION OF THE APPLICABLE SERVICES. CLIENT'S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE, AT OUR OPTION, REPERFORMANCE OF THE NON-CONFORMING SERVICES OR A REFUND OF THE FEES PAID FOR SUCH SERVICES.
Client agrees to indemnify, defend, and hold harmless ContexSure Networks, Inc. and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys fees) arising out of or relating to: (a) Client's use of the Website or Services in violation of these Terms; (b) Client's infringement or misappropriation of any third-party intellectual property rights; or (c) Client's violation of any applicable law or regulation. ContexSure Networks reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by Client.
These Terms shall remain in effect until terminated as provided herein. Either party may terminate these Terms or any SOW upon thirty (30) days written notice if the other party materially breaches any provision and fails to cure such breach within the notice period. In the event of termination, Client shall pay for all Services performed through the effective date of termination, plus any non-cancellable expenses incurred. Provisions that by their nature should survive termination shall survive, including without limitation Sections 4 (Intellectual Property), 5 (Confidentiality), 7 (Limitation of Liability), 8 (Disclaimer of Warranties), 9 (Indemnification), and 12 (Governing Law).
You agree not to use the Website: (a) for any unlawful purpose or in violation of any applicable law or regulation; (b) to transmit spam, malware, or any malicious code; (c) to attempt to gain unauthorized access to our systems or networks; (d) to interfere with or disrupt the Website or its underlying infrastructure; (e) to scrape, data-mine, or systematically extract content from the Website without our express written permission; or (f) to impersonate any person or entity or misrepresent your affiliation with any person or entity.
The Website may contain links to third-party websites or resources. These links are provided for convenience only and do not constitute an endorsement. We have no control over, and assume no responsibility for, the content, policies, or practices of any third-party websites.
These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall first be addressed through good-faith negotiation between the parties. If the parties are unable to resolve the dispute within thirty (30) days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in Worcester, Massachusetts, before a single arbitrator. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or Confidential Information.
We reserve the right to modify these Terms at any time. When we make material changes, we will update the Last Updated date at the top of this page and provide reasonable notice through the Website or via direct communication. Your continued use of the Website or Services following the posting of modifications constitutes your acceptance of the revised Terms. If you do not agree to the modifications, you must stop using our Website and Services. With respect to ongoing Services engagements, the Terms in effect at the time an SOW is executed shall govern that engagement, unless the parties agree otherwise in writing.
For questions, concerns, or legal notices regarding these Terms of Service, please contact:
ContexSure Networks, Inc.
Attention: Legal Department
25 Jasmine Dr
Worcester, MA 01605-4002
United States
Email: contact@contexsure.com
Phone: +1 (850) 695-6535